// ai & automation
AI that actually helps.
Without the hype.
We use AI in our own work, and we help our clients do the same, safely. From getting more out of Microsoft Copilot to automating the jobs nobody wants to do, we'll help you work out what's worth it for your business.
What we can help with
Businesses keep asking us where to start. Here's what we do.
Copilot integrations
Microsoft 365 Copilot set up properly across Word, Excel, Outlook, Teams and more. We tidy up permissions first, pick the right people to start with, and train your team to get real value from it.
Copilot Agents
Custom assistants built on Microsoft Copilot that know your business: your policies, your price lists, your procedures. Staff can ask them questions instead of hunting for answers.
Automation with Power Automate
Let the boring repetitive work run itself: filing documents, approvals, notifications, moving data between your systems, chasing paperwork.
Custom projects and AI builds
Got an idea that nothing off the shelf does? We design and build custom AI tools and integrations around how your business really works.
AI phone automation
Automate the front line of your phones: answering, routing, taking messages and handling common questions, including after hours, so your team can focus on the calls that need a human.
Safe use, training and policy
What staff should and shouldn't paste into public AI tools, how to protect your data, and how to spot AI scams. We can write a simple AI use policy and train your team on it.
How it works
No big-bang projects. We start small, prove it works, then grow it.
Chat
A short, jargon-free conversation about where your time goes and what's frustrating. We'll tell you honestly if AI isn't the answer.
Pilot
We try it with a small group or one process first, so you can see the result before committing.
Roll out
If it pays off, we roll it out properly with training, support and the safety rules in place.
Safe by design
AI is only useful if your data stays yours. Because we also run your cyber security, we think about this first, not last: who can see what, which tools are approved, and what's off limits. Read more in Microsoft Copilot is here and AI Voice Scam - Awareness. Connecting AI to Microsoft 365 also carries risks you should know about: see our AI integration risks and disclaimer.
Not sure where to start?
Chat to us about your AI and automation needs.